Translation
What languages do you transcribe?
Daily Transcription offers transcription and translation services in over 30 languages, including
- Spanish (Latin America or Spain)
- English
- French
- German
- Russian
- Chinese (Mandarin and Cantonese)
- Dutch
- Italian
- Hebrew
- Arabic
- Farsi (Persian)
- Portuguese
- Japanese
- Korean
If you have a specific language request, don’t hesitate to contact us to see if we can accommodate your needs.
How long does it take?
Turnaround for translation will depend upon the language and service. Most standard extensive translations take 2-3 days, depending on the target language and the amount of material. Let us know your turnaround requirements, and we’ll do our best to work within them, but as ballpark estimates, we have same-day, 24hrs, and 48hrs turnarounds.
How much does it cost?
Pricing for translation will depend upon the language and service. Let us know if you have any budget requirements, and we’ll do our best to work within them.
Can I email my audio files to you?
We recommend using our Upload Media tool on our website for the most secure and reliable transfer of your files. Email is not always the most reliable method of transferring files and may not provide the same level of security as our direct upload system. You can trust that your files will be kept safe and secure when using our secure server to transfer your audio files.
Can I scan and email my handwritten notes and text them to you?
You can trust that your files are in safe hands with Daily Transcription. We accept handwritten notes and text! We make it easy for you to securely transfer your files to us through our Upload Media feature on our website. Once you upload your files, we will be immediately notified, and one of our sales representatives will contact you.
Do you offer certified transcription?
Our Letter of certification is available exclusively for legal transcription and guarantees the precision and reliability of the transcribed content. Please note that the certification letter only applies to the accuracy of the transcription and not the information contained within the document.
How do I get started?
To start with Daily Transcription, please click the link to access our website. From there, you can browse our services, submit a quote request, or upload your media directly to our website. Our team will review your request and provide you with a competitive quote for our services. If you have any questions or concerns, please contact us.
We look forward to working with you.
What is the status of my order?
For updates on the status of your order, you can contact your sales representative directly via email or phone. They will be able to provide you with the most up-to-date information on the progress of your order.
What format do you deliver your transcripts in?
We pride ourselves on providing transcripts in the format of your choice. By default, we deliver transcripts via email in Microsoft Word format. However, we can provide it in PDF, Excel, or plain text formats. Please let us know your preferred format before starting your project, and we’ll happily accommodate your needs. Note that additional fees may apply for some formats.
Can you print my documents for me?
We can print your transcripts for you, but additional fees may apply. However, remember that we deliver your transcripts digitally in Microsoft Word formats, plain text, and PDF, allowing you to print them yourself. Please get in touch with your sales representative for more information.
Do you have offices in my location?
We primarily operate online, allowing us to provide transcription and translation services to clients worldwide. While we have physical offices in Los Angeles and New York, we offer our services globally and don’t require a physical presence in your location to work with you.
Transcription
Do you provide time codes?
Yes, upon request, we include a time code in your transcript every 30-40 seconds or each time the speaker changes, whichever comes first. If you have different time coding requirements, please let us know. Time codes can be taken from several sources. Your video may have a BITC. This is the time code that visibly appears on the video. Alternatively, your audio or video source may contain a time code called Linear Time Code (LTC) on an audio channel. We can also add running or real-time time codes to your transcript. Please let us know beforehand what time code convention you require. Additional fees may apply.
Can I email my audio files to you?
Email is often not the best way to transfer files. You can either upload your files through our Website using our Upload Media button, or we can set you up to FTP your files directly and securely.
Can I scan and email my handwritten notes to you?
We are happy to accept your handwritten notes and text through our Upload Media feature on our Website. It is a secure way to transfer files and will automatically notify us. Upon receipt of your files, a sales representative will contact you.
Will you provide a verbatim transcript?
Our standard transcription omits all ums and uhs. Please let us know if you require a verbatim transcript, as additional fees may apply.
Can you transcribe multiple speaker files?
We pride ourselves on transcribing focus groups, panel discussions, and other multiple-speaker files. We will label speakers as Male or Female or Female 1, Male 1, when possible. If you require multiple speakers to be identified, we can only do so with a video source, and the camera angle must be to see who is speaking. Additional fees may apply for labeling speakers.
How do I get started?
Click here to get started.
What is the status of my order?
Feel free to contact your sales representative at any time to check on the status of your order.
What format do you deliver your transcripts in?
Our transcripts are delivered via email in Microsoft Word formats. We can provide other samples upon request, such as PDFs. Please discuss format requirements before starting your project, as additional fees may apply.
Can you print my documents for me?
We deliver your transcripts to you digitally as Microsoft Word documents. You can then alter them and print them yourself. However, we can print your document for you if you need a print copy. Additional fees may apply.
Do you have offices in my location?
We have offices in Los Angeles and New York, but technology enables us to work with clients worldwide.
Closed Captioning Services
Do you offer closed captioning services?
We offer both closed captioning and subtitling services. There are three types or styles used in captioning and subtitling.
Roll-up, scroll-up, or scrolling: The words appear from left to right, up to one line at a time; when a line is filled, the whole line scrolls up to make way for a new line, and the line on top is erased. The captions usually appear at the bottom of the screen but can be placed anywhere to avoid covering graphics or action. Pop-on, pop-up, or block: A caption appears anywhere on the screen, followed by another caption or no captions. This method is used for most pre-taped television and film programming. Paint-on: The caption, whether a single word or a line, appears on the screen letter-by-letter from left to right but ends up as a stationary block, like pop-on captions. This format is rarely used today.
If you have any questions regarding your project, please .contact us
What languages do you transcribe?
Using subtitles effectively allows you to share your ideas with the world. We offer services in over 30 languages, including:
- Spanish (Latin America or Spain)
- English
- Frenc
- German
- Russian
- Chinese (Mandarin and Cantonese)
- Dutch
- Italian
- Hebrew
- Arabic
- Farsi (Persian)
- Portuguese
- Tagalog (Filipino)
- Japanese
- Korean
Media Format
What media format(s) do you accept?
We accept audio and video recordings in the following media formats:
- Quick Time
- Real Media
- MP3
- MP4
- AAC
- AIFF
- AVI
- DIVX
- DSS
- FLV
- MOV
- MXF
- OGG
- VOB
- WAV
- WMV
We also accept physical media such as DVD, CD DVCPRO, MINIDV, HDCAM, DIGIBETA, and BETA. Need help finding your format listed? If you have a file in a format other than those listed here, please get in touch with us. We can also work with links to streaming video and audio files on the web. Additional fees may apply. Please look at our Spec Sheet for further assistance with digital file types.
Turnaround
How long will it take?
We offer a variety of turnaround options to fit your needs. Our standard turnaround is the most economical and provides a 48 – 72 hour turnaround. 24-hour services provide turnaround in 24 hours, and if you need something sooner, ask for same-day services. Weekend turnaround is available, but additional fees may apply.
Can I expedite my order?
Absolutely. Please let us know if your turnaround requirements change as soon as possible, and we will do everything possible to accommodate you.
What if I need work completed on the weekend?
We can deliver work on the weekend. We ask that you give us as much advance notice as possible so that we can staff appropriately. Additional fees may apply.
Linear Time Code
What is Linear Time Code (LTC)?
Linear time code is an encoding of time code as an audio signal. The post-production Industry now has a tool that produces digital files with embedded time codes. Sound Devices 552 Production Mixer produces real-time WAV, BWF & MP3s with Linear Time Code (LTC) recorded to the audio channel. Using sophisticated software Daily Transcription can decipher the analog time code track in the file giving the transcriber a way to read frame-accurate time codes. This feature caters to the time-sensitive demands of transcribing reality TV shows, news, commercials, and documentaries. The actual savings come from the post-production facility. The standard turnaround time from shooting to sending files to a transcription house is about four hours for every hour of footage recorded. Using the 552 Production Mixer allows almost on-the-fly transcription to begin while shooting. Sound Mixers can send MP3 audio to Daily Transcription from the shoot without returning to the Post Production facility, digitizing, creating string-outs, and converting into compressed proxy files. If you’d like more information on this process, please contact us.
Payment
Why do you authorize my credit card before my order is even processed?
Authorization is only a hold on funds. If you use a debit card for authorization, the funds will come out of your account for 3-5 days. After 30 days or once your payment is made, the hold is released.
How do I pay for my order?
With your first order, you must fill out a New Client Form. That form contains a section to fill in your credit card information. Upon completing your job, your credit card will be charged unless otherwise noted.
What forms of payment do you accept?
Our preferred method of payment is by credit card. We will accept a check if you do not have a credit card. For us to accept a check, you must first fill out a company credit application. This application will then be subject to review and approval by the Accounting Department. Please contact your account representative for more information.
Is there a minimum charge?
For work completed during the week, there is a minimum payment of $50. For work completed during the weekend, there is a minimum payment of $100.
Security
Will Daily Transcription sign a Non-Disclosure Agreement?
We take confidentiality very seriously. We keep all client information confidential. Some clients require additional documentation. We are happy to sign your NDA or supply one for you.
Do your transcribers sign Non-Disclosure Agreements?
Everyone who performs work for Daily Transcription must sign a Non-Disclosure Agreement.
How do you keep my information secure?
We will never share your files or personal information with anyone outside Daily Transcription. We have everyone who performs work for Daily Transcription sign a Non-Disclosure Agreement that prohibits them from even discussing your information with third parties.
What happens to my material after you’ve completed my job?
After your work is completed, it is kept on a secure server for 90 days should you need any revisions to your files or digital copies of your material. After that, all of our files are deleted. If you require any changes to this policy and would like your material deleted sooner, don’t hesitate to contact us to let us know.