At first glance, it would seem that automatic speech recognition (ASR) software is much better than a human transcriber. After all, it doesn’t get tiring, and can work for hours on end without a break. However, ASR ( Automatic Speech Recognition) has several flaws compared to human transcribers.
Automatic Speech Recognition Software Disadvantages
There’s no question that Automatic Speech Recognition technology has made huge strides in recent years. However, when it comes to quality control, human transcription services still reign supreme over their AI counterparts.
ASR software falls down when it comes to capturing the nuances of human speech in the right way. This can be especially hard in noisy environments or when dealing with regional accents. Even the best ASR technology can struggle to properly interpret certain words or phrases, leading to errors in the transcript. ASR software’s inability to handle local differences in saying. This can lead to wrong transcripts if the speakers have different accents. Or if they are speaking in a location where there are regional dialects.
Inability to keep track of correct speakers
Automatic Speech Recognition’s inability to keep track of correct speakers is a big flaw. If two or more people are talking at the same time, the Automatic Speech Recognition will not be able to discern between their voices and will produce the wrong transcript of who is speaking.
Another flaw of it is its lack of precision. And can often produce false interpretations of what is in the audio. ASR is susceptible to punctuation and grammar errors. The software may not understand the putting of certain sentences or may take amiss certain marks, which can lead to numerous errors.
Human transcription services, on the other hand, have a team of experienced professionals who are well-versed in capturing the subtleties of human speech. They also have quality control procedures in place to ensure that all transcripts are right. This guarantees a high level of accuracy every time.
Additionally, human transcription services offer a wider range of options than ASR technology. For example, you can choose between verbatim and non-verbatim transcripts, as per your needs. You can also opt for time-coded or speaker-identified transcripts, which can be helpful for looking over meeting minutes or focus groups.
Automatic Speech Recognition technology is definitely making great strides and has its place in the world of transcription. However, if you want the highest level of accuracy and the widest range of transcription options, human transcription services are still the best choice bar none. For more information, visit our services pages.