At first glance, it would seem that automatic speech recognition (ASR) software is much better than a human transcriber. After all, the software doesn’t get tired and can work for hours on end without a break. However, ASR software has several disadvantages compared to human transcribers.

There’s no question that automatic speech recognition (ASR) technology has made huge strides in recent years. However, when it comes to transcription accuracy and quality control, human transcription services still reign supreme over their AI counterparts.

ASR software falls down when it comes to capturing the nuances of human speech accurately. This can be especially problematic in noisy environments or when dealing with regional accents. Even the best ASR technology can struggle to properly interpret certain words or phrases, leading to countless errors in the transcript. ASR software’s inability to handle local differences in pronunciation. This can lead to inaccurate transcripts if the speakers have different accents or if they are speaking in a location where there are regional dialects.

ASR’s inability to keep track of correct speakers is a big disadvantage. If two or more people are talking at the same time, the ASR software will not be able to distinguish between their voices and will produce an inaccurate transcript of who is speaking.

Another disadvantage of ASR software is its lack of precision. The software can often produce false interpretations of what has been said. ASR software is susceptible to punctuation and grammar errors. The software may not understand the phrasing of certain sentences or may misinterpret certain punctuation marks, which can lead to numerous errors.

Human transcription services, on the other hand, have a team of experienced professionals who are well-versed in capturing the subtleties of human speech. They also have rigorous quality control procedures in place to ensure that all transcripts are accurate and error-free. This guarantees a high level of accuracy for your transcriptions every time.

Additionally, human transcription services offer a wider range of transcription options than ASR technology. For example, you can choose between verbatim and non-verbatim transcripts, depending on your needs. You can also opt for time-coded or speaker-identified transcripts, which can be helpful for analyzing meeting minutes or focus groups.

ASR technology is definitely making great strides and has its place in the world of transcription. However, if you want the highest level of accuracy and the widest range of transcription options, human transcription services are still the best choice bar none.